WARNING: This product contains nicotine. Nicotine is an addictive chemical.

 

Shipping Policy

All U.S. orders over $75.00 before tax qualify for FREE shipping!

Turnaround

All orders are processed and shipped within 24 - 72 hours, Monday – Friday.

PLEASE NOTE: We do not process orders on Saturdays, Sundays and major U.S holidays.

Orders that are placed Monday - Friday after 6PM will be fulfilled the following business day. If you receive a tracking number after our cutoff time, then your order was prepared but may not have left our facility.

*These estimated transit times refer to the time it takes the package to reach its destination once it has been shipped. They do not include our processing time.*

We ship to all states in the U.S. except for the state of Utah. We also ship to Puerto Rico, Guam, U.S Virgin Islands, APO and FPO addresses.  

Loose batteries can ONLY be shipped domestically via surface transportation, and we are unable to ship to APO & FPO addresses or overseas.

We accept Visa, Master Card, American Express, and Discover cards.

PLEASE NOTE:

  • Orders of $100 or more are shipped with signature confirmation (someone must be available to sign for the package). 
  • Orders of $300 or more will be shipped to the cardholder's verified billing address.
  • If we are unable to verify this address, the order will be canceled without notice.

Carriers

We offer the following shipping carriers to deliver your orders.

U.S. Postal Service

  • USPS First Class Mail - 2-7 Business days* in transit

  • USPS Priority Mail 2-4 Business days* in transit

  • USPS Priority Mail Express 1-2 Business* day(s) in transit

  • APO/FPO: For orders shipped to military addresses, the shipment can take up to 14 days in transit.

UPS

  • UPS Ground 1-5 Business days* in transit

  • UPS Next Day Air 1 business day* in transit

  • UPS Next Day Air Saver 1 business day* in transit

  • UPS 2nd Day Air 2 business days* in transit

  • UPS 3 Day Select 3 business days* in transit

  • UPS does not ship to PO BOXES or Military Addresses

FEDEX

  • FedEx Ground 2-5 business days* in transit

  • FedEx Home Delivery® 2-5 business days* in transit

  • FEDEX 2DAY 2 business days* in transit

  • FedEx Priority Overnight 1 business day* in transit

*These estimated transit times refer to the time it takes the package to reach its destination once it has been shipped. They do not include our processing time.*


Order Tracking

Once your order has been shipped, a confirmation email will be sent with the tracking number to the email address registered to your account.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of the products ordered, and your location. Before the final checkout page, you will be shown shipping costs for your order. Handling is included within the shipping cost.

Restricted States

As of November 1, 2018, AVAIL Vapor will no longer accept orders or ship to individuals under the age of 21 to prevent underage sales of electronic cigarettes and related products.

The following states require an adult signature upon delivery:

  • Massachusetts

  • Texas

The following states/cities require our customers to be 21+ years old:

  • Zip codes in New York City & Suffolk County in the state of New York

  • Hawaii

The following U.S. States do not allow online e-liquid or Electronic Cigarette sales:

  • Utah

  • Arkansas

Back Orders

If an item is on backorder, we will ship items in your order that are in stock. When thebackordereditem becomes available, we will ship it out immediately. You will not be charged any additional shipping and handling fees for the second shipment. Backorder statuses may vary, but you will be notified via email once the item is back in stock.

Order Cancellations

Please submit any online order cancellation request via email to custservice@availvapor.com. Once the order has been shipped, we will not be able to cancel your order.

Incomplete or Incorrect Address Submissions

Please review your shipping address carefully when placing an order. Errors in the shipping address will cause delays in transit times or returned orders. We will not reship the order until the original order is returned to us by the courier. The customer will assume the cost to reship the order.

If there is an issue with your address and we cannot ship your package, we reserve the right to cancel your order without notice within ten (10) business days of the first attempt to contact you. We will issue a full refund, including shipping costs if we need to cancel the order.