All U.S. orders over $49.00 before tax qualify for FREE shipping!
All orders are processed within 24 - 72 hours, Monday - Friday. We do not process orders on Saturdays, Sundays, and major U.S. holidays.
Estimated transit times refer to the time it takes the package to reach it's destination once it has been shipped. They do not include our processing time.
We ship to all states in the U.S. whose local legislation allows for the shipment of e-cigarette products. We also ship to Puerto Rico, Guam, U.S. Virgin Islands, APO and FPO addresses.
Loose batteries can ONLY be shipped domestically via surface transportation, and we are unable to ship to APO and FPO addresses and overseas.
We accept Visa, Master Card, American Express, and Discover cards.
- Orders of $100 or more are shipped with signature confirmation (someone must be available to sign for the package).
- Orders of $300 or more will be shipped to the cardholder's verified billing address.
- If we are unable to verify this address, the order will be canceled without notice.
We offer the following shipping carriers to deliver your orders.
U.S. Postal Service
USPS First Class Mail: 2-7 Business days* in transit
USPS Priority Mail: 2-4 Business days* in transit
APO/FPO: For orders shipped to military addresses, the shipment can take up to 14 days in transit.
UPS Ground: 1-5 Business days* in transit
UPS Next Day Air: 1 business day* in transit
UPS Next Day Air Saver: 1 business day* in transit
UPS 2nd Day Air: 2 business days* in transit
UPS 3 Day Select: 3 business days* in transit
UPS does not ship to PO BOXES or Military Addresses
FedEx Ground: 2-5 business days* in transit
FedEx Home Delivery®: 2-5 business days* in transit
FEDEX 2DAY: 2 business days* in transit
FedEx Priority Overnight: 1 business day* in transit
*These estimated transit times refer to the time it takes the package to reach its destination once it has been shipped. They do not include our processing time.*
Once your order has been shipped, a confirmation email will be sent with the tracking number to the email address registered to your account.
The rate charged for the shipping of your order is based on the weight of the products ordered, and your location. Before the final checkout page, you will be shown shipping costs for your order. Handling is included within the shipping cost.
As of November 1, 2018, AVAIL Vapor will no longer accept orders or ship to individuals under the age of 21 to prevent underage sales of electronic cigarettes and related products.
The following states require an adult signature upon delivery:
The following states/cities require our customers to be 21+ years old:
Zip codes in New York City & Suffolk County in the state of New York
The following U.S. States do not allow online e-liquid or Electronic Cigarette sales:
If an item is on backorder, we will ship items in your order that are in stock. When the back-ordered item becomes available, we will ship it out immediately. You will not be charged any additional shipping and handling fees for the second shipment. Backorder statuses may vary, but you will be notified via email once the item is back in stock.
Please submit any online order cancellation request via email to email@example.com. Once the order has been shipped, we will not be able to cancel your order.
Incomplete or Incorrect Address Submissions
Please review your shipping address carefully when placing an order. Errors in the shipping address will cause delays in transit times or returned orders. We will not reship the order until the original order is returned to us by the courier. The customer will assume the cost to reship the order.
If there is an issue with your address and we cannot ship your package, we reserve the right to cancel your order without notice within ten (10) business days of the first attempt to contact you. We will issue a full refund, including shipping costs if we need to cancel the order.