The AVAIL Life Rewards program is part of a points-based system. It’s simple, the more you buy the more you're rewarded with coupons for in-store or online credit! For every 100 points earned, you can redeem your points for a $5 in-store or online coupon and for every 200 points earned, you can redeem your points for a $12 in-store or online coupon that can be made on ANY purchase! You can earn AVAIL points on every hardware and AVAIL-branded Closed System item we sell.

Yes! You can accrue AVAIL points both online and in-store. Just be sure to always use the same phone number and email address associated with your AVAIL Life membership.

AVAIL Life is a phone number and email-based rewards program. You must have both a valid phone number and email address to accrue AVAIL points and receive your reward certificates. The valid phone number can be either a home or mobile number, however, you’ll need a mobile number in order to download the APP Card mobile application to your mobile device to view your points and rewards.

You can always visit any AVAIL retail location and one of our sales consultants will gladly help. Or you can download the FREE APP Card mobile app on your smartphone and gain access to your points and rewards at your fingertips!

1. Buy SIX 15ml AVAIL E-Liquids, get the 7th for free
2. Buy TWELVE 60ml AVAIL E-Liquids, get the 13th for free
3. For every $1 spent, the customer receives 1 AVAIL Point (this is applicable ONLY for hardware and AVAIL Closed Systems)
   1. For every 100 AVAIL Points, the customer receives a $5 off reward
   2. For every 200 AVAIL Points, the customer receives a $12 off reward

TO NOTE:

• Punch card redemptions CAN BE made at the time of purchase or on next transaction
• Newly accrued AVAIL points will be added to the system and ONLY available for redemption on the customer's next transaction

No, customers will not lose their points. All current AVAIL points will be transferred over to the new system on Wednesday, October 3rd. AVAIL will also be doubling all transferring points to ensure customers receive their appropriate reward.

With our new system, all points will be applied to your account in real-time. Customers will no longer have to wait the 14 days for their points to accrue. However, any returned item will result in their appropriate points and punches reduction to a customer’s account.

Currently, all customers can redeem their points and punch card e-liquid in any AVAIL retail location (online punch card redemption coming 1/23/2019).

For punch card redemptions, yes, you can redeem multiple punch card rewards in the same transaction as long as the reward punches are available. On AVAIL point redemptions, customers can ONLY redeem one reward at a time. This includes birthday rewards, AVAIL point rewards, special text campaign rewards, SMS opt-in rewards, and upgrade rewards.

No, all reward offerings must be completed on separate transactions. Reward coupons and punch card rewards cannot be combined; they MUST be made on separate transactions.

AVAIL points do not expire.

Currently, all customers can access their points in the following ways:

1. Points can be accessed with a sales consultant at any AVAIL retail location.
2. Or points can be accessed by downloading the APP Card mobile application.

Yes, with our new AVAIL Life APP Card program, a valid phone number is required for every AVAIL Life membership account. All accounts and AVAIL Life points will now be associated to the phone number provided.

No, it doesn’t have to be a mobile number however, access to the AVAIL Life APP Card application must be accessible via a mobile number.

No, because each account is unique to each individual, the phone number must be unique as well. AVAIL Life membership accounts require one member per account

No, AVAIL Life points cannot be gifted or transferred.

No, effective October 3rd, 2018, the AVAIL Life account will no longer be accessible on availvapor.com All customers can access their account/points in the following ways:

1. Points can be accessed with a sales consultant at any AVAIL retail location.
2. Or points can be accessed by downloading the APP Card mobile application. 

No, at this time this functionality is not yet available on our website, our goal is to have this feature added in the near future. 

Yes, you can still be an AVAIL Life member without providing your contact information, with access to unlimited e-liquid tastings and AVAIL Life membership pricing. However, without a valid phone number, you will not have access to the added benefits and rewards.

Unfortunately, all rewards must be tied to a positive value transaction.